Join Our Team as a Customer Service Representative! OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative position is based in the Bronx, New York region and is a long-term temporary-to-full-time employment opportunity. If you are looking to grow your customer service experience and liv near the Bronx region, please email your resume to Devon Maguire at [Click Here to Email Your Resum?] Responsibilities - Manage the fielding and sending of important written business correspondence - Give exceptional customer service in a timely fashion - Manage incoming telephone calls - Be a part of business development by by actively cross-selling and referring customers - Ability to simplify complex problems and build solutions - Excellent communication skills (written and verbal) - A consistently positive approach to your work that is rooted in a businesslike professionalism - Customer service experience - Strong familiarity with Microsoft Office - Adeptness in Microsoft Excel - Foundational knowledge in MS Outlook - Microsoft Excel experience highly desired - Email experience required - Customer service and office administrative skills - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Proven computer skills - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.